Customer Testimonials

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DealerRater Mar 14, 2025

Service advisor was great explained some things I did know about my car and the work was done in a timo manner thanks again

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DealerRater Mar 13, 2025

I had a great experience with javier and Adam they both took amazing care of me and my car!

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DealerRater Mar 11, 2025

Jo is always great and provides the best service when I take my vehicle for maintenance. Everyone in the service department is friendly and helpful.

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DealerRater Mar 11, 2025

What came for and checkout and got inspected and took care of it and everything turn ok. Adam Soler very good service advisor

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DealerRater Mar 11, 2025

Very professional and friendly. The staff is experienced and down to earth. I would recommend Clay Cooley.

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DealerRater Mar 9, 2025

They are courtesy, timely and efficient. They finished with my car quicker than I expected them to.

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DealerRater Mar 8, 2025

Adam at the service center, assisted me and he was absolutely professional and honest with his responses, explanations and recommendations.

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DealerRater Mar 7, 2025

My experience very good I had no problem everything turned pour very good and Adam Soler very service advisor

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DealerRater Mar 6, 2025

The staff at the location are very Kind and courteous each time I visit there

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DealerRater Mar 6, 2025

This Dealership has been upstanding fair dealing with the service that it has provided for my vehicles over the past 4 years. I’m very impressed with this dealership

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DealerRater Mar 6, 2025

Fast and efficient, very polite staff and they give you honest estimate. Their prices are great. I have been with them for 3 years now and I love doing business with them

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DealerRater Mar 4, 2025

I came to get work I that need and everything was ok.Adam Soler very nice and helpful service advisor

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DealerRater Mar 4, 2025

Thank you for all the awsome customer serviice. Will tell someone about you clay co.

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DealerRater Mar 1, 2025

Very professional service. I didn't have a appointment but got me in and out quickly.

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DealerRater Feb 28, 2025

Great experience, the people are knowledgeable and very friendly. They even washed my car. Will be back for all my services

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DealerRater Feb 27, 2025

The people are friendly and curtesy the break room and the bathroom is nice and clean.

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DealerRater Feb 27, 2025

They gave us great service and a processional atmosphere. We will continue to get our auto serviced here.

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DealerRater Feb 25, 2025

Great service, and they truly work on all makes and models and get you in and out in timely manner…

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DealerRater Feb 24, 2025

Adam was so helpful! So thankful to get good service everytime that we come in to Clay Cooley Arlington.

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DealerRater Feb 24, 2025

Andrew was awesome! 30 minutes after meeting him I became a new car owner. Thanks!

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DealerRater Feb 22, 2025

Very helpful to us they will accommodate all your needs thanks for the help guys

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DealerRater Feb 20, 2025

I always get good service when I come here. The staff is always so nice.

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DealerRater Feb 20, 2025

The lady at the front that does intake is always so helpful and kind! She’s the reason I keep coming back instead of going somewhere closer.

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DealerRater Feb 20, 2025

Great service, good customer experience and I love the coupon deals for the services and the car wash

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DealerRater Feb 19, 2025

I always have a pleasant experience with the entire service department at Clay Cooley's Arlington.

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DealerRater Feb 18, 2025

Appreciate how hard they work to ensure customer satisfaction. They worked quickly to resolve any issues I may have had. Also would consider the customer service reps very easy going and helpful.

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DealerRater Feb 17, 2025

It is always a pleasure working with them, Adam looks out for everyone. Great day

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DealerRater Feb 14, 2025

Adam was excellent. I was off to a bad start with Clay Cooley and Adam put it right.

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DealerRater Feb 14, 2025

Always fast & friendly. Never pushy to do more maintenance when I don't have the money to do so at the time.

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DealerRater Feb 14, 2025

Great place for service, friendly and professional staff. I always like Adam bring my service guy.

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DealerRater Feb 13, 2025

They made a mistake and the dealership owed up to it and got it fixed and done quickly which really impressed me. Adam soler was very nice through this whole situation and we will bring both of our cars in to get the 90000 mile maintenance.

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DealerRater Feb 13, 2025

They have, I'm really good service center. People are very respectful and helpful. I would definitely Recommend this dealer ship to a friend.

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DealerRater Feb 13, 2025

Awesome! Great service. They did my oil change in less than what I expected. Thanks

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DealerRater Feb 11, 2025

Adam is the best service manager you have had in the 12 years we’ve had our 2014 Lancer bought in Aug of 2013. He goes out of his way to explain everything thoroughly to me. Especially now in the last 2 years since I have lost my husband, I appreciate this more than I can say. I have never felt he has tried to take advantage if the fact I’m a woman, and may not totally “get” what he’s telling me the problem is the first time around. He just finds a different way to explain it that I understand.

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DealerRater Feb 11, 2025

Jo is very good and personable Thank you so much. I appreciate it. Carolyn Bell

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DealerRater Feb 10, 2025

I’ve had nothing but exceptional customer service while at Clay Cooley in Arlington. Adam is the absolutely the best!

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DealerRater Feb 6, 2025

Smooth repair with no problems. Adam kept me informed throughout the process and my problem was fixed immediately.

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DealerRater Feb 4, 2025

We have always been satisfied with with Clay Cooley and the service department. Adam Solar had always been professional and courteous to us as I know he is with all the customers who he comes in contact with him. Adam has given us confidence in knowing that when we visit the service department we know we can depend on him for the service needed. We thank him and appreciate him. Thanks to Clay Cooley and Mr. Adam Solar. Have a great day

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DealerRater Oct 25, 2024

Eddie Houston I just bought an equinox from Eddie and I love it!! The last equinox I got from here saved my life in a horrible car accident!

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DealerRater Sep 11, 2024

Eddie Houston is the best salesman ever there!!! Everyone was so nice and pleasant I would definitely recommend them to anyone looking for a vehicle ASAP!!! You all are awesome please keep up the great work!!!

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DealerRater Sep 3, 2024

I was having issues with my 2020 Mitsubishi and went to Clay Cooley Arlington and Enrico was the best salesman every, he took time with me to find the vehicle that I liked and wanted. He stayed with me during the whole process to assure that I was satisfied. He wasn't one of those pushy salemans that try to sale you anything. After purchasing my 2024 he called me to see how I was doing and if there was anything I needed concerning the vehicle. He is the absolute best I would definitely recommend him to my friend's and family.

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DealerRater Jul 27, 2024

Was having trouble finding a car and financing. I made a call to Clay Cooley, spoke to Eddie and was Overwhelmed by Eddie’s customer service and know how. He is extremely knowledgeable and helpful. Eddie and the Clay Cooley team came through for me. I left the dealership in tears, of joy because it was easy and just what I had prayed for earlier in the day. Please give these people a chance because you will get good results. Eddie and the Clay Cooley team is awesome. I can’t say enough good about them.

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DealerRater Jul 3, 2024

Convenient location and manages my car's needs. Thanks Clay Cooley Mitsubishi for getting my baby together!

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DealerRater Jun 28, 2024

Clay Cooley Mitsubishi double underlines quality, customer service, and affordability with red ink. From purchase to maintenance, the Arlington location has provided me with nothing short of incomparable technical and customer service. This location comes highly recommended, and I wouldn't consider another place to buy a car

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DealerRater Jun 17, 2024

very good and what I like is that he explains well and is very patient with you

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DealerRater Jun 17, 2024

Edgar was super helpful, not overly pushy and respectful when we asked for time to think. Worked with us to get us exactly what we wanted at a good price. Very happy. Would recommend.

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DealerRater Jun 17, 2024

Best customer service ever thanks Troy and JJ see you for our next car your sales ppl and workers are so professional it was an easy buy thank you Chuck

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DealerRater Jun 16, 2024

The people there are amazing, very knowledgeable and understanding. I would absolutely recommend them to all of my friends and family

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DealerRater Jun 16, 2024

Church and Andrea were awesome! We called ahead of time and told them what we could do. They assured us we were good. So my daughter and I made the hour and a half drive and were not disappointed yes. We were there literally for about another hour and half and signed and leaving in the new car. They were the nicest people. There was no pressure or trying to make us get something out of our budget. They were amazing!

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DealerRater Jun 15, 2024

Troy Ross was very helpful and knowledgeable about the dealership and very polite and helpful the best experience in buying a car I have ever experienced

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DealerRater Jun 15, 2024

The Service department workers were awesome. The mechanics were wonderful too. Thanks for washing my car.

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DealerRater Jun 13, 2024

Friendly and competent, there was also a relaxing break room where I could have a good time.

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DealerRater Jun 13, 2024

Great people to work with. I received great service with professionalism and courtesy. This dealership is the best place to shop for a new vehicle.

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DealerRater Jun 12, 2024

Best Customer service I've relieved from all the Mitsubishi dealership I've been for service!! I will drive 1 hour just to get it service here , From now on!! Customer service is #1!!!

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DealerRater Jun 10, 2024

The team took good care of me. Swift process. Totally happy with the experience and outcome.

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DealerRater Jun 6, 2024

Professional, attentiveness, knowledgeable staff who are very friendly and knowledgeable about their products and their services

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DealerRater Jun 3, 2024

Every time I go to Mitsubishi, I always get the friendly service that every customer needs.

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DealerRater May 30, 2024

Awesome ,great service,on time ,friendly,standby work performance 👏 great conversations,satisfaction priced normal,great smiles and people's

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DealerRater May 26, 2024

Great job and great workmanship! Fixed all my issues and beyond. Highly recommend them, for all your Mitsubishi needs.

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DealerRater May 24, 2024

I took my car at noon after work, they were very attentive and did all what the car needed to be done.

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DealerRater May 22, 2024

He's always nice n takes care of me when I come through and get any service done

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DealerRater May 22, 2024

Adam took great care of me from the second I arrived! He took him into consideration. I was driving five hours for my service and made sure that everything went very smoothly.

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DealerRater May 20, 2024

Adam provided great service, giving details on what needed to be serviced and timely updates.

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DealerRater May 14, 2024

Service was great the reason I took a star off was because I was called about my appointment while I was on my way to get my oil change which I had no problem with the guy who called knew my appointment was at 10 am I got to the service center 15 minutes early and my car was taken for the oil change right away which was great then while in the lobby I get a phone call reminding me my appointment is at 10:30 am ???? I told him that the appointment was for 10 am and that I was already there in ...

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DealerRater May 13, 2024

Excellent customer service I was very pleased and impressed with my salesman. Very knowledgeable and helpful friendly!

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DealerRater May 13, 2024

Service department Adam was real helpful and honest he would stay in touch with me

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DealerRater May 12, 2024

Great service. Very friendly. Would highly recommend to anyone needing service. Quick and efficient! 5 Stars!

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DealerRater May 10, 2024

Good service and friendly staff. I was informed of my vehicle repair progress on a regular basis until completion.

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DealerRater May 10, 2024

I always get treated with great customer service every single time I go in to have my vehicle serviced. I appreciate how they update me on the status of my vehicle until it is finished.

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DealerRater May 10, 2024

fue muy bien todo gracias por el servicing. Muy agradecida con ustedes. Muy Buena experiencing con todo

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DealerRater May 8, 2024

Service Advisor: Great, Friendly, knowledgeable and Courteous service advisor. Service: Fast and easy turn around time.

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DealerRater May 2, 2024

Love the service and Jo is great in helping out. I recommend it every year

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DealerRater Apr 29, 2024

I had a pleasant experience at Clay Cooley. As soon as I walked into the Sales Office, I received a warm greeting from my Salesman, Edgar. I didn’t have to sit around waiting to be helped. The entire buying process was awesome. The Salesman was genuinely concerned about my needs and I felt that I was in charge, as opposed to being pressured into making an uninformed decision, on such a huge purchase. The best experience, aside for getting a great deal on my new vehicle, was the “closing process”. I loved the idea of one digital signature.. each ...

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DealerRater Apr 26, 2024

I was satisfied with the services and the staff was very kind, helpful and professional

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DealerRater Apr 25, 2024

The attention was really nice, the agent who catches me at the front desk was really kind and helped me immediately.

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DealerRater Apr 20, 2024

I only saw Jo and she was excellent. I did not see anyone else. She was very nice.

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DealerRater Apr 19, 2024

Always ready to assist. Great customer service and ready for pickup the day they said

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DealerRater Apr 17, 2024

They were friendly and quick. I loved them all. Tell Clay he needs to get them golf carts. Customers don’t like to walk that much. They needs carts !!!

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DealerRater Dec 10, 2022

Went for a 2020 Chevy Malibu. My salesperson Johnathan Jones kept me informed while providing 10/10 customer service! He’s the guy to go to for a good deal!

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